What should we fix first?
The issues that weigh most on your rating, ranked, with the reviews behind them.
STEAM REVIEWS
Thirty thousand reviews.
One ten-minute read.
Know what to fix, which markets see a different game, and what changed after each patch. Every figure links to the reviews behind it.
We are onboarding a small group of design partners.
EXAMPLE · A SURVIVAL GAME · REVIEWS WRITTEN IN SIMPLIFIED CHINESE · n 1,381
Every market has its own baseline.
We show what stands out against it.
Share negative per theme, compared with this market's own average (35 %)
Ranked by how far each theme is from this market's average, weighted by how many reviews mention it. Every bar opens the reviews behind it.
WHAT YOU CAN DO WITH IT
Difficulty and progression stand out in this market: a good place to look first.
Co-op and replayability are appreciated here: strengths worth building on.
One example per question. A full report covers far more.
WHAT YOU NEED TO KNOW
Four questions, answered every week
Which markets see a different game?
How players in each language review your game, and what they praise or criticise more often than others.
What did the last patch change?
How each language reviewed the game before and after an update, and where there was no change at all.
Where is there room to grow?
Markets that praise what your game does well, but where few players write reviews today.
Every number comes straight from the reviews, and you can open the reviews behind it.
- Each statement is checked against its figures before it reaches you.
- Two measures, always named, so a number never means two things.
- Click any figure to read the reviews behind it.
- If the basis is too thin, we say so instead of guessing.
BUILT FOR DECISIONS
Made for the people who decide
Publishers and stakeholders
Your whole portfolio side by side, week by week.
Studios
What to work on before your next patch.
FREQUENTLY ASKED QUESTIONS
Before you request an invite
Which games can you analyse?
Released games with public reviews on Steam.
Do you need access to our game or accounts?
No. Every report is built from public Steam reviews, so you can start without sharing anything.
If you choose to give us read-only access to your Steamworks data, we can go further: connecting what players write with sales, wishlists and refunds, so you can see which issues actually cost you players.
How long does a report take?
We confirm timing when we invite you; most reports are ready within a few days.
Who can see our reports?
Only you and the people you choose to share them with.
What does it cost?
We discuss pricing when we invite you.
Where is the data stored?
In protected systems used to operate Insights. Your reports remain private unless you share them.
DESIGN PARTNERS
Request an invite
Tell us a little about you. We reply personally, usually within a few days.